Datatel Telephone Payment Solutions Partners With Caledon Card Services, To Deliver Credit Card Processing Through All Major Canadian Merchant Acquirer and Processors

Toronto, Canada- July 19, 2011- Datatel Inc., a leader in hosted Interactive Voice Response (IVR) Payment solutions, announced today it has partnered with Caledon Card Services, to deliver IVR credit card processing solutions to businesses and organizations that accept electronic payments over the phone.

Datatel has integrated the Caledon Card Services gateway with its Hosted IVR Telephone Payment Gateway solution, providing organizations with a safe, fast, convenient and affordable way to accept credit cards and other electronic payments over the phone, any time day or night. This joint solution, supports processing of credit card payments through all major Canadian credit card acquirer and processors. In addition, the joint solution is fully compliant with the Payment Card Industry’s (PCI) stringent security standards.

“This partnership represents our continued commitment to deliver innovative payment solutions to businesses across Canada”, said Marcus Dagenais, VP Sales and Marketing, Caledon Card Services. “We’re delighted that, together with Datatel, we can offer convenient, cost-effective Telephone IVR payment solutions.”

“We are excited to be working with Caledon, one of Canada’s leading payment gateways, to remove the barriers that have prevented organizations from cost-effectively implementing PCI compliant payments by phone. Through our partnership with Caledon, we are now able to process payments through all major Canadian processors”, said Barnard Crespi, CEO of Datatel. “

Because Datatel’s PCI Ready Telephone Payment Gateway is a hosted solution, implementation does not require special hardware or software licenses, or customized development.  Furthermore, Datatel maintains the telecommunications hardware and infrastructure, reducing expenses and ensuring rapid and worry-free implementation.

About Caledon Card Services

Caledon Card Services provides PCI compliant internet gateway payment processing for merchants across North America and Europe. Specializing in custom ecommerce integrations, tokenization and all card-not-present (CNP) environments, Caledon processes more than 50 million transactions worth over $4.2 billion each year. A pioneer in its space, Caledon processed Canada’s first web originated credit card transaction back in 1997. Now as a full Canadian merchant acquirer, Caledon’s primary strategy continues to focus on providing secure, innovative, and niche type payment processing solutions for card brands, merchants, and partners alike. For more information, please visit http://www.caledoncard.com

About Datatel

Datatel helps businesses, academic institutions and organizations automate the processing of credit card payments for products and services over the telephone 24/7, while meeting the Payment Card Industry (PCI) security requirements. Datatel’s IVR services are employed by business and service providers to automate a wide range of customer interactions over the telephone. For additional information, please visit http://www.datatel-systems.com

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Media Contacts:
Barnard Crespi
800-831-6660 x 251
Marcus Dagenais

Caledon Card Services

1-647-258-3725

Datatel Announces PCI Compliant IVR Credit Card Payment Solutions For Insurance Companies

Miami and Toronto November 30, 2010 - Datatel Communications Inc. (http://www.datatel-systems.com), a leader in hosted Interactive Voice Response (IVR) solutions, announced today it has released a complete portfolio of PCI compliant hosted IVR payment solutions for Insurance companies, in addition to its custom applications.

The IVR credit card processing solutions are designed to help Insurance companies  take credit card payments from customers, any time, any where over the telephone 24/7, with real-time reporting to back-office systems.

As a Hosted Solution, Datatel provides Insurance companies with the key components to process credit card payments over the telephone while meeting PCI compliance requirements. The solutions are designed to be deployed in days, with minimal technical effort.

“We are excited to be working with Insurance companies of all sizes, in facilitating the collection of premium payments over the telephone 24/7 while extending higher levels of service to its customers”, said Barnard Crespi, CEO of Datatel.

Datatel offers standardized service plans, which include Set-up, Assisted by a Telephone Payment Expert. Various API’s allow information to flow seamlessly between the Caller, the PCI ready Telephone Payment Gateway and the Processor. This provides the highest level of security and flexibility.

Because Datatel’s PCI Ready  Telephone Payment Gateway is a hosted solution, implementation does not require special hardware or software licenses, or customized development.  Furthermore, Datatel maintains the telecommunications hardware and infrastructure, reducing expenses and ensuring rapid and worry-free implementation.

About Datatel Communications Inc.

Datatel Communications Inc helps businesses and organizations automate the processing of credit card payments for products and services over the telephone 24/7, while meeting the Payment Card Industry (PCI) security requirements. Datatel’s IVR services are employed by business and service providers to automate a wide range of customer interactions over the telephone. For additional information, please visit http://www.datatel-systems.com

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Media Contact:

Barnard Crespi
800-831-6660 x 251
http://www.datatel-systems.com

Datatel Announces New Telephone Payment Features To Help Call Centers With PCI Compliance

Miami and Toronto- November 9, 2010- Datatel Communications Inc. (http://www.datatel-systems.com), a leader in Hosted, Interactive Voice Response (IVR) solutions for telephone payment processing, announced today it has released a suite of new features that will help small to mid-size call centers quickly adopt its PCI Ready, Hosted IVR Payment Gateway, with minimal effort.

 As a Hosted Solution, Datatel provides Call Centers with the key components to process credit card payments, while meeting PCI compliance requirements. The solutions are designed to be deployed in days, with minimal technical effort.

 The new features include a web based agent interface, which allows the CSR to push order and amount information through a web form directly to the IVR Payment gateway, eliminating the need for telephony integration and lengthy implementation times. Credit Card information is entered exclusively by the customer, once they are disconnected from the agent and matched to the order information inputted by the agent.  

 For sophisticated call centers, Datatel offers a telephony/API integration approach, which can be customized to meet unique business requirements.

“Datatel is committed to helping call centers, with the difficult task of meeting PCI compliance requirements by providing innovative telephone payment applications, with secure connectivity to credit card processors”  said Barnard Crespi, Datatel’s CEO.

Because Datatel’s PCI Ready Telephone Payment Gateway is a hosted solution, implementation does not require special hardware or software licenses. Furthermore, Datatel maintains the telecommunications hardware and infrastructure, reducing expenses and ensuring rapid and worry-free implementation.

 About Datatel Communications

Datatel helps businesses and organizations automate the processing of credit card payments for products and services over the telephone 24/7, while meeting the Payment Card Industry (PCI) security requirements. Datatel’s IVR services are employed by business and service providers to automate a wide range of customer interactions over the telephone. For additional information, please visit

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Media Contact:
Barnard Crespi
800-831-6660 x 251

http://www.datatel-systems.com

Datatel Partners with Trustwave to Help Call Centers Comply with the PCI DSS

CHICAGO AND TORONTO (October 6, 2010)  – Datatel Inc., a leader in hosted Interactive Voice Response (IVR) solutions, has partnered with Trustwave to provide Payment Card Industry Data Security Standard (PCI DSS) compliance validation solutions for its call center clients. Trustwave is a leading provider of PCI DSS compliance solutions that service providers of all industries can offer to their clients.

PCI DSS is a requirement for all entities that store, process, or transmit cardholder data and has been endorsed by all of the major card brands, including Visa Inc., MasterCard Worldwide, Discover Network, American Express, and JCB.

Datatel helps call centers with the difficult task of meeting PCI DSS compliance requirements, by providing a PCI Ready, Hosted Interactive Voice Response (IVR) Payment Gateway with secure connectivity to U.S. and Canadian credit card processors. Through its partnership with Trustwave, Datatel clients will have access to a complete suite of PCI DSS compliance validation solutions.

In order to assist in the compliance efforts of call centers, Datatel has engaged Trustwave to provide its customer’s access to TrustKeeper®, Trustwave’s industry-leading PCI DSS compliance web portal. TrustKeeper helps merchants complete the PCI Self-Assessment Questionnaire, schedule required vulnerability scans and receive their PCI DSS compliance certificate. Datatel clients will be able to purchase Trustwave services as a stand-alone option, or as part of Datatel’s service bundles.

Because Datatel’s PCI Ready Telephone Payment Gateway is a hosted solution, implementation does not require special hardware or software licenses, or customized development.  Furthermore, Datatel maintains the telecommunications hardware and infrastructure, reducing expenses and ensuring rapid and worry-free implementation.

“We’re very pleased that, together with Trustwave, we can offer call center and businesses a convenient, cost-effective PCI compliance management solution” said Barnard Crespi, CEO of Datatel.

“Datatel has facilitated the compliance process by organizing a complete program to help its call center clients become PCI DSS compliant,” says Robert J. McCullen, chairman and CEO of Trustwave. “It’s clear they understand security and want to extend its importance to its customer base.”

About Datatel

Datatel helps business and organizations automate the processing of credit card payments for products and services over the telephone 24/7, while meeting the Payment Card Industry (PCI) security requirements. Datatel’s IVR services are employed by business and service providers to automate a wide range of customer interactions over the telephone. For additional information, please visit http://www.datatel-systems.com

About Trustwave

Trustwave is the leading provider of on-demand and subscription-based information security and payment card industry compliance management solutions to businesses and government entities throughout the world. For organizations faced with today’s challenging data security and compliance environment, Trustwave provides a unique approach with comprehensive solutions that include its flagship TrustKeeper® compliance management software and other proprietary security solutions.  Trustwave has helped thousands of organizations—ranging from Fortune 500 businesses and large financial institutions to small and medium-sized retailers—manage compliance and secure their network infrastructure, data communications and critical information assets. Trustwave is headquartered in Chicago with offices throughout North America, South America, Europe, Africa, Asia and Australia. For more information, visit https://www.trustwave.com

Media Contacts:

Datatel Inc

Barnard Crespi

800-831-6660 x 251

http://www.datatel-systems.com

bcrespi@datatel-systems.com

Trustwave

Michelle Genser

mgenser@trustwave.com

+1 312 873 7288

Datatel Announces Telephone – IVR Credit Card Payment Solutions For Home And Commercial Services Companies

Miami and Toronto September 28, 2010 – Datatel Communications Inc. (http://www.datatel-systems.com), a leader in hosted Telephone (IVR) Credit Card Payment Solutions, announced today it has released a complete portfolio of PCI compliant telephone payment solutions for Home and Commercial Services Companies.

The solutions are designed to help Home and Commercial Services Companies, including HVAC, Plumbing and General Service Contractors, take credit card payments from customers, immediately on completion of a job, over the telephone 24/7, with real-time reporting. No specialized equipment is required, only the use of a landline or mobile telephone is required

As a Hosted Solution, Datatel provides Home and Commercial Services Companies with the key components to process credit card payments over the telephone while meeting PCI Compliance Requirements. The solutions are designed to be deployed in days, with minimal technical effort.

“We are excited to be working with home and commercial services companies, in facilitating the collection of payments immediately after a job has been completed. And provide them with a simple approach to PCI compliance”, said Barnard Crespi, CEO of Datatel.

Datatel offers standardized service plans, which include Set-up, Assisted by a Telephone Payment Expert and various API’s that allow information to flow seamlessly between the Caller, the PCI ready Telephone Payment Gateway and the Processor. This provides the highest level of security and flexibility.

Because Datatel’s PCI Ready Telephone Payment Gateway is a hosted solution, implementation does not require special hardware, software licenses, or customized development. Furthermore, Datatel maintains the telecommunications hardware and infrastructure, reducing expenses and ensuring rapid and worry-free implementation.

About Datatel
Datatel helps businesses and organizations automate the processing of credit card payments for products and services over the telephone 24/7, while meeting the Payment Card Industry (PCI) security requirements. Datatel’s IVR services are employed by business and service providers to automate a wide range of customer interactions over the telephone. For additional information, please visit http://www.datatel-systems.com

Datatel Announces PCI Compliant IVR Credit Card Payment Solutions For Utility Companies

Miami and Toronto September 14, 2010 - Datatel Communications Inc. , a leader in hosted Interactive Voice Response (IVR) solutions, announced today it has released a complete portfolio of PCI compliant hosted telephone payment solutions for Utility companies, in addition to its custom applications.

The solutions are designed to help Electricity, Gas and Water Utilities  take credit card payments from customers, any time, any where over the telephone 24/7, with real-time reporting to back-office systems.

As a Hosted Solution, Datatel provides Utilities with the key components to process credit card payments over the telephone while meeting PCI compliance requirements. The solutions are designed to be deployed in days, with minimal technical effort.

“We are excited to be working with Utilities, in facilitating the collection of bill payments over the telephone 24/7 while extending higher levels of service to its customers”, said Barnard Crespi, CEO of Datatel.

Datatel offers standardized service plans, which include Set-up Assisted by  Telephone Payment Expert, various API’s that allow   for information to flow seamlessly between the Caller, the PCI ready Telephone Payment Gateway and the Processor. This provides the highest level of security and flexibility.

Because Datatel’s PCI Ready Telephone Payment Gateway is a hosted solution, implementation does not require special hardware or software licenses, or customized development.  Furthermore, Datatel maintains the telecommunications hardware and infrastructure, reducing expenses and ensuring rapid and worry-free implementation.

About Datatel Communications Inc.

Datatel Communications Inc helps businesses and organizations automate the processing of credit card payments for products and services over the telephone 24/7, while meeting the Payment Card Industry (PCI) security requirements. Datatel’s IVR services are employed by business and service providers to automate a wide range of customer interactions over the telephone. For additional information, please visit http://www.datatel-systems.com

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Media Contact:
Barnard Crespi
800-831-6660 x 251

http://www.datatel-systems.com
bcrespi@datatel-systems.com

Datatel To Partner With Moneris Solutions, Canada’s Largest Payment Processor, To Deliver PCI Compliant Telephone Payment Solutions To Call Centers

Toronto, Canada (July 21, 2010) – Datatel Inc., a leader in hosted Interactive Voice Response (IVR) solutions, announced today it has partnered with Moneris Solutions, Canada’s largest payment processor, to deliver telephone-based secure payment solutions to businesses and organizations that accept electronic payments over the phone.

Datatel has integrated Moneris Solutions’ services with its Hosted IVR Telephone Payment Gateway solution, providing organizations with a safe, convenient and affordable way to accept credit cards and other electronic payments over the phone, any time day or night. In addition, the joint solution is fully compliant with the Payment Card Industry’s (PCI) stringent security standards.

This partnership represents our continued commitment to deliver innovative, PCI compliant payment solutions to businesses across North America, said David Ades, Senior Vice President, Sales and Marketing, Moneris Solutions. We’re very pleased that, together with Datatel, we can offer call center operators a convenient, cost-effective payment processing solution that is fully PCI compliant.

We are excited to be working with Moneris, one of North America’s leading payment processors, to remove the barriers that have prevented organizations from cost-effectively implementing PCI compliant self-service payments by phone, said Barnard Crespi, CEO of Datatel.

Because Datatel’s PCI Ready Telephone Payment Gateway is a hosted solution, implementation does not require special hardware or software licenses, or customized development. Furthermore, Datatel maintains the telecommunications hardware and infrastructure, reducing expenses and ensuring rapid and worry-free implementation.

About Moneris Solutions
As one of North America’s largest providers of payment processing solutions, Moneris offers credit, debit, wireless and online payment services for merchants in virtually every industry segment and processes more than three billion transactions annually. Through its Ernex division, Moneris offers electronic loyalty and stored-value gift card programs. With more than 350,000 merchant locations, Moneris provides the hardware, software and systems needed to improve business efficiency and manage payments. For more information, please visit www.moneris.com.

About Datatel Inc.
Datatel helps business and organizations automate the processing of credit card payments for products and services over the telephone 24/7, while meeting the Payment Card Industry (PCI) security requirements. Datatel’s IVR services are employed by business and service providers to automate a wide range of customer interactions over the telephone. Datatel’s IVR success comes from over 14 years of research, development and continuous improvement in delivering IVR service models that provide organizations with reliability, flexibility and security. For additional information, please visit www.datatel-systems.com.

Media Contact:
Barnard Crespi
800-831-6660 x251

SwiftPark Partners With Datatel To Deliver On-Demand Telephone Parking Lot Management Solution

Toronto, Canada (July 14, 2010) – Datatel Inc., a leader in hosted Interactive Voice Response (IVR) Solutions, and Payment Card Industry (PCI) compliant Telephone Payment Solutions, announced today it was selected by SwiftPark (www.swift-park.com) to deploy its parking permit telephone payment system.

SwiftPark provides an integrated web and telephone based parking lot management system that helps parking lot property owners simplify parking fee collection and enforcement with instant, paperless, parking payment management.

We are excited to be working with SwiftPark, in building a new service delivery model that will drive new revenue opportunities to independent parking lot operators, said Barnard Crespi, CEO of Datatel.

We’re thrilled to have a partner like Datatel providing the technology that makes it possible for parking lot operators to increase revenue and minimize expenses,, said Joanne Hatch, co-founder of SwiftPark. Parking lot operators and users benefit from Datatel’s secure and convenient telephone payment system.

Datatel has integrated Moneris Solutions’ services with its Hosted IVR Telephone Payment Gateway Solution to provide organizations like SwiftPark with a safe, convenient and affordable way to accept credit cards and other electronic payments over the phone, 24/7 – 365.

About Datatel Inc.
Datatel’s IVR services are employed by business and service providers to automate a wide range of customer interactions over the telephone. Datatel’s IVR success comes from over 14 years of research, development and continuous improvement in delivering IVR service models that provide organizations with reliability, flexibility and security. Datatel helps business and organizations automate the processing of credit card payments for products and services over the telephone 24/7, while meeting all Payment Card Industry (PCI) security requirements. As a hosted solution, Datatel maintains all infrastructure, reducing expenses and ensuring rapid and worry-free implementation. For additional information, please visit www.datatel-systems.com.

About SwiftPark
SwiftPark is a paperless parking solutions provider serving businesses, schools, apartments, municipalities, event planners and more with permanent and temporary paperless parking solutions delivered through the web and telephone. For more information, visit their website at www.swift-park.com.

About Moneris Solutions
As one of North America’s largest providers of payment processing solutions, Moneris offers credit, debit, wireless and online payment services for merchants in virtually every industry segment and processes more than three billion transactions annually. Through its Ernex division, Moneris offers electronic loyalty and stored-value gift card programs. With more than 350,000 merchant locations, Moneris provides the hardware, software and systems needed to improve business efficiency and manage payments. For more information please visit www.moneris.com.

Datatel’s “Pay- By-Phone” Hosted IVR Credit Card Payment Gateway Receives Heartland Payment Systems® Certification

Miami, FL (June 30, 2010) – Datatel Communications Inc, a leader in Hosted IVR Telephone Payment Solutions, announced today that it has received certification from Heartland Payment Systems to process transactions via its Exchange host. This provides a simple and secure way for Heartland’s customers to take payments over the telephone.

Datatel’s Hosted Telephone Credit Card Payment Gateway provides businesses and organizations with the ability to automate processing of payments over the telephone 24/7, while meeting Payment Card Industry (PCI) security requirements.

Receiving certification from Heartland allows Datatel to provide Heartland’s clients with an easy and secure way to take payments over the telephone without human intervention, 24/7, in a PCI compliant environment. As well, Datatel will be including Heartland as a preferred credit card processor for its Hosted IVR Credit Card Payment Gateway service as a standard option.

As a hosted solution, Datatel provides a telephone payment platform, secure connectivity to credit card processors, secure connectivity to back-office systems, plus a Payment Card Industry-(PCI) compliant environment with dedicated support.

“As a hosted telephone payment solution, and by working with Heartland Payment Systems, we are removing the barriers that have prevented businesses and organizations from cost-effectively implementing secure payments by phone,” said Barnard Crespi, Datatel CEO. 

In addition to cost savings, customers also benefit from having access to the latest technology, a PCI-compliant environment and dedicated support. By avoiding the time commitment of dedicating development resources, keeping up with card industry security requirements, hardware and telecommunication infrastructure; customers enjoy rapid and worry-free implementation. 

About Datatel Communications Inc

Datatel helps business and organizations automate the processing of credit card payments for products and services over the telephone 24/7, while meeting the Payment Card Industry (PCI) security requirements. Datatel’s IVR services are employed by business and service providers to automate a wide range of customer interactions over the telephone. Datatel’s IVR success comes from over 14 years of research, development and continuous improvement in delivering IVR service models that provide organizations with reliability, flexibility and security.  For additional information, please visit www.datatel-systems.com.

For Information:
http://www.datatel-systems.com/ivr-payments

About Heartland Payment Systems

Heartland Payment Systems, Inc. (NYSE: HPY), the fifth-largest payments processor in the United States and delivers credit/debit/prepaid card processing, gift marketing and loyalty programs, payroll, check management and business solutions to more than 250,000 business locations nationwide. Heartland is the founding supporter of The Merchant Bill of Rights, a public advocacy initiative that educates merchants about fair credit and debit card processing practices. For more information, please visit HeartlandPaymentSystems.com, MerchantBillOfRights.org, CostOfABurger.com and E3secure.com.

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Media Contact:
Barnard Crespi
416-444-9172 x 251
 http://www.datatel-systems.com

New to Canada: Datatel Introduces a PCI Ready Hosted Telephone (IVR) Credit Card Payment Service

Toronto, Ontario  (June 8, 2010) – datatel a leader in Hosted IVR, Managed Services and Telephony Automation Solutions, announced  the introduction of its Payment Card Industry (PCI) Compliant Hosted Telephone IVR Credit Card Payment Service to Canada.

Datatel’s Hosted Telephone IVR Credit Card Payment Service provides Canadian business and organizations with the ability to automate the processing of payments over the telephone 24/7, while meeting Payment Card Industry (PCI) security requirements.

As a hosted solution, Datatel provides a telephone payment platform, secure connectivity to credit card processors, secure connectivity to back-office systems, plus a Payment Card Industry (PCI) compliant environment and dedicated support.

“As a telephone hosted solution, and by working major Canadian credit card processors, we are removing the barriers that have prevented Canadian business and organizations from implementing secure payments by phone”, said Barnard Crespi Datatel CEO.

In addition to cost savings, customers also benefit from having access to the latest technology, a PCI compliant environment and dedicated support.  By avoiding the time commitment of dedicating development resources, keeping up with payment card industry security requirements, hardware and telecommunition infrastructure; customers enjoy rapid and worry free implementation.

About Datatel

Datatel helps business and organizations automate the processing of credit card payments for products and services over the telephone 24/7, while meeting the Payment Card Industry (PCI) security requirements. Datatel’s IVR services are employed by business and service providers to automate a wide range of customer interactions over the telephone.

Media Contact:
Barnard Crespi
416-444-9172 x 251

http://www.datatel-systems.com