Selecting Voice Talent for your IVR application is a key consideration, as she/he will be representing your company; she/he will be your spokesperson – this is the “Voice” of your company.
Professional Voice Talent, with IVR experience, know the right pace, pronunciation, and intonation required to keep the caller engaged.
Before you select Voice Talent, ask to listen to a sample, and remember, just because she/he may have broadcast experience that doesn’t necessarily mean they will know how to engage a caller. Listen to a sample survey recording, first and foremost, you want someone who makes the application flow, and is easy to understand.
To hear a professional in action you can call 800.455.8033 (when asked – enter Access Code: 15115).
If you are working on your first IVR project ,I have published several guides which will help you successfully execute your project (they are FREE)
- How To Successfully Execute your IVR Project and Select The Right Vendor for the Job
- The Complete Guide To Successfully Implementing Your IVR Survey Project
- Using IVR For Lead Generation – How Professionals do it.
To Your Success,
Barnard Crespi
Datatel Inc/Datatel Communications Inc
Posted by theivrexpert 