Toronto, ON September 22, 2008 – DATATEL INC. a leader in IVR Hosted and Managed Services, announced today that it will be launching a new portfolio of IVR hosted services, tailored to Canadian businesses and organizations.
Datatel provides services that help businesses and organizations automate a wide range of telephone interactions with customers and employees. These include IVR Surveys, Order Processing, Lead Generation, Contests, Promotions, Payment Processing, Billing, and 100’s of other business applications, in a hosted, managed environment.
“Until today if you were a Canadian businesses you had very few IVR vendor options to choose from, and had to work with providers south of the boarder who usually charge premiums for IVR traffic originating in Canada. This Canada focused program will provide Canadian businesses and organizations, with solutions tailored to the realities of the Canadian marketplace.”, said Barnard Crespi, CEO at Datatel.
With a significant Canadian infrastructure and professional services footprint, Datatel can service clients anywhere in Canada, and receive traffic from any Canadian carrier, can link to Canadian payment processing providers, interface with Canadian mobile operators, and provide solutions tailored to regional needs.
As a hosted solution, customers avoid the risk and expense of large capital investments in custom development and software. In addition to cost savings, customers also benefit from having access to the latest technology and dedicated support – without maintenance or obsolescence worries. By avoiding the time commitment of dedicating development resources, hardware purchases and configuration, customers enjoy rapid solution deployment, and lower costs.
Datatel offers a free guide which helps companies through the IVR vendor selection process, and can be downloaded at: http://www.datatel-systems.com/IVR-GUIDE
About Datatel
Datatel provides services that help businesses and organizations automate a wide range of telephone interactions with customers and employees. These include Surveys, Order Processing, Lead Generation, Contests, Promotions, Payment Processing, Billing, and 100’s of other business applications, in a hosted, managed environment.
For over 15 years we have helped businesses and organizations successfully execute their IVR strategies, by delivering superior know-how, hosting and support services. We have refined a service delivery process that guarantees your successful IVR project execution.
Our quality people, people who take responsibility, plus superior service and technology, guarantee that your IVR goals are met, and that you are fully satisfied.
Company Web Site: www.datatel-systems.com
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Contact
Barnard Crespi
CEO
416-444-9172 x 251
Posted by theivrexpert 