Comments for The IVR Expert

Comment on Writing your IVR Survey Script by Bookmarks about Ivr

Bookmarks about Ivr — Thu, 25 Sep 2008 06:45:07 +0000

[...] – bookmarked by 3 members originally found by s780511 on 2008-09-03 Writing your IVR Survey Script http://theivrexpert.wordpress.com/2008/07/10/writing-your-ivr-survey-script/ – bookmarked by 2 [...]

Comment on Datatel Announces IVR Services Tailored to the Canadian Market. by Business blog » Blog Archive » Datatel Announces IVR Services Tailored to the Canadian Market.

Wed, 10 Sep 2008 12:37:17 +0000

[...] Read the rest of this great post here [...]

Comment on IVR: Selecting The Right Voice Talent For Your IVR Survey. by Credit Crunch » IVR: Selecting The Right Voice Talent For Your IVR Survey.

Credit Crunch » IVR: Selecting The Right Voice Talent For Your IVR Survey. — Thu, 17 Jul 2008 11:25:59 +0000

[...] Until Debt Do Us Part Â» About wrote an interesting post today onHere’s a quick excerpt Selecting Voice Talent for your IVR survey is a key consideration, as she/he will be representing your company; she/he is your spokesperson. As well, she/he should have experience in recording prompts for IVR surveys, as the pace, pronunciation, and intonation is important to keep the caller engaged. Before you select Voice Talent, ask to listen to a sample, and remember, just because she/he may have broadcast experience that doesn’t necessarily mean they will know how to engage a caller on a [...]

Comment on Getting Started with IVR Surveys by Credit Crunch » Getting Started with IVR Surveys

Credit Crunch » Getting Started with IVR Surveys — Mon, 07 Jul 2008 15:03:41 +0000

[...] Points Wizard: wrote an interesting post today onHere’s a quick excerpt There are undoubtedly many businesses in your vertical that conduct customer or employee surveys. Some use the web, others are paper based, some utilize IVR (Telephone), and many a combination of all three. Most first time users of IVR as a surveying medium begin by taking a copy of an existing paper or web based survey. They think that because the survey is working successfully as either paper based or on the web that it will do well in an IVR environment. This is not always true. Interfacing [...]

Comment on How IVR Can Help You Generate More Sales Leads by Aurelius Tjin

Aurelius Tjin — Mon, 24 Mar 2008 13:23:27 +0000

This is very interesting! I have enjoyed reading this very insightful post. Very engaging and informative. Thanks for sharing.

Comment on IVR Surveys – How you can increase your IVR survey response rates by IVR Surveys - How you can increase your IVR survey response rates

IVR Surveys - How you can increase your IVR survey response rates — Fri, 22 Feb 2008 14:06:18 +0000

[...] Danny Sullivan wrote an interesting post today onHere’s a quick excerptApplying basic marketing principals to promoting surveys, became part of our clients practice, and escalated the average survey participation rate for employee surveys f … You can download the complete guide for free at: http://www. datatel-systems. com/whitepapers/IVRSurvey_Request…. [...]